Terms and Conditions

Saturday, September 19, 2009 9:53 AM

♥TERMS AND CONDITIONS

Please read to avoid any misunderstanding ^^

*DO NOTE THAT OUR ITEMS WILL ONLY BE SEND AROUND SINGAPORE**

Pls send all orders to our email: vanelleboutique@gmail.com


For In-Stocks only

1: All emails will be replied within 48 HOURS. Please do not flood our mailbox if we havn't reply u.

2: All goods sold are non refundable and non exchangeable. We are not responsible for loss of items through normal post. If you wish to opt for registered post(S$2.50), kindly reply in our confirmation mail to let us know.

3: There will be $0.50 handling charge upon postage. (E.g. Brown paper, Envelope fee)

4: Payment only by POSB Atm transfer or IBanking.

5: Payment not paid within 3 days after confirmation, We will void your orders.

6: Pls take note 1-2cm discrepancies for the measurements stated due to different ways of supplier’s measurement.

7: Buyer should accept slight colour difference due to different monitor's resolution.





For Spree only

1. All payments must be in before the deadline. NO PAYMENT = NO ORDER

2. If supplier inform us of OOS items, we will inform you via sms(contact no. has to be given to us) so that you can advise us the next course of action. If no reply has been given within 2 hrs, we will proceed with the confirmation of order.

3. Full payment will be refunded back if your order is Out of stock after all items arrived.

4. Typical waiting time is 1 month for Taiwan Spree. We will inform through email the shipment is delay or earlier. We will update the spree status if there are updates.

5. We are not liable for buyer’s mistakes in orders. It is buyer’s responsibility to provide us the correct item’s name, colour, size and quantity.

6. Order must be in the stipulated format provided.

7. Vanelleboutique will not be responsible for any item damages during posting.All precautions have been taken before mailing out and as such, we do not entertain any complains due to this.

8. We will not be responsible for lost of parcels/packages by normal mail. Therefore, registered mail ($2.50) is always encouraged.

9. Colors may be slightly different due to monitor’s resolution or lighting effect during photo taking. Thus colors might be different from actual items.

10. There is no exchange policy if items are found to be damaged. Oversea Suppliers claim to perform Quality check before shipping.

11. DO NOT BUY if you are not comfortable with any of the above points.

12. All payment and postage details are available at HERE.

13. Vanelleboutique reserves the rights to change the terms & conditions, payment details without prior notice.



By ordering with Vanelleboutique, you are deemed to have read, understood & agree to abide by our Term & Conditions.

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